What will the OTDA, SEBT communication contain?

The OTDA communication sent to notify families will inform families about SEBT and the payment method for their individual child’s SEBT. It will also inform if a child’s benefit is scheduled to be issued to an existing EBT card and specific instructions on how to request a replacement card if needed, or if the child will be mailed a new SEBT card. OTDA will also send emails and/or text messages to inform of benefit issuance and expiration.