Reasons for an account to be locked
- Three failed attempts to login.
- Account access will remain the same.
- Resetting the account password by clicking on the "Change Your Password" in the banner on the top of the webpage https://portal.nysed.gov/ . The password reset process is described in detail at https://datasupport.nysed.gov/hc/en-us/articles/203364149-Resetting-password-for-a-SEDDAS-account .
- Locked due to a user not updating their account password after being notified to update their password.
- Account access to applications will remain the same.
- Resetting the account password by clicking on the "Change Your Password" in the banner on the top of the webpage https://portal.nysed.gov/ . The password reset process is described in detail at https://datasupport.nysed.gov/hc/en-us/articles/203364149-Resetting-password-for-a-SEDDAS-account .
- Security issue reported about the user, the user's email or the user's BEDS code location.
- Account access to applications will remain the same.
- Access will be restored after NYSED approval. Contact seddas@nysed.gov to check on the status of your account, they will forward you email to the correct contact.
Reasons for an account to be disabled
- Inactivity over a period of time like a school year.
- Account access to applications will need entitled again by the CEO of the school or district.
- Staff changes
- CEO accounts are managed automatically based on SEDREF updates submitted for a CEO change for a BEDS code.
- Notification received stating that an employee is no longer employed by same location that the account was created for.